Updates from the Practice Team

Closing over Easter

Apr 09 2020

We are closed on all Public Holidays.

Opening times:

Thursday 9th April 8am - 5pm (phones manned 8am-4:30pm)

Good Friday 10th April CLOSED

Saturday 11th April CLOSED

Sunday 12th April CLOSED

Easter Monday 13th April CLOSED

Tuesday 14th April 8am - 5pm (phones manned 8am-4:30pm)


If you need urgent medical care while we are closed you can go to Afterhours, 17 Adelaide Road. 

Flu Vaccines back in stock for eligible patients

Apr 08 2020

We now have the Flu vaccines in stock for eligible, enrolled, patients. . 

Currently we are only vaccinating eligible, enrolled patients, we will update the website when we have vaccines for under 3 year olds and un-funded patients.

To book an appointment please call reception on 049399551 (please be aware they will be inquiring about your eligibility)

Flu vaccine appointments are STRICTLY for the vaccine only, any other requests will require another appointment to be booked at a later date

Eligible patients include:

·         Patients aged 65 and over 

·         Pregnant women (any trimester) 

·         People under 65 years of age who have any of the following health conditions   

 

·        Have a respiratory disease such as:          

        Asthma (and are on a regular preventative inhaler), or       

        Chronic respiratory disease with impaired lung function 

·         Diabetes 

·         Chronic kidney disease 

·         Autoimmune disease 

·         Immune suppression or deficiency 

·         Neuromuscular disease 

·         Cancer (excluding basal and squamous skin cancers if not invasive)

Flu vaccinations on hold due to low stock nationwide

Mar 31 2020

Booking for Flu vaccinations are currently ON HOLD due to low stock nationwide

Unfortunately, we are unable to take any bookings for flu vaccinations, as the supplier has advised us not to expect further vaccine supplies until mid to late April.

We will update our website when flu vaccines are back in stock and patients eligible for a funded vaccine will be able to book in.

Once we are permitted to provide flu vaccines to our non-eligible patients we will advise of this.

This situation is outside of our control and we thank you for understanding. 

It’s great to see so many of you keen to have your flu vaccine this year – hold on tight – it will be with us soon.

Reduced Opening Hours and changes at the practice

Mar 27 2020

During Alert Level 4 we will be slightly reducing our opening hours. We will be open Monday to Friday 8am - 5pm with the phones being manned between 8am and 4:30pm until further notice. 

If you have a flu vaccination booked in outside of these times then please do still attend, unless you are suffering from any cold or flu - like symptoms. 

We are faxing all prescriptions to a pharmacy of your choice, and waiving the additional fee for this. 

We ask you not to present to the medical centre unless you have a booked face to face appointment. 

When calling for a consult with a doctor we will be offering those by phone in the first instance, if it is clinically necessary to be seen your doctor or nurse will arrange this. 

Kia kaha  

The team at KNM

 

Increasing Portal Access

Mar 25 2020

We're working to help those who wish to register for our patient portal MyIndici.  Patients who were previously registered with ManageMyHealth and those who have had their identity confirmed by our staff will be phoned  to arrange this.  Please do not phone us as current call volumes are extremely high. We have employed a student named Louise to assist. This is a good way to request repeat prescriptions without needing to ring the practice. You can see your notes to remind yourself of plans made during consultations. In future video consultations will be accessed this way, and when COVID19 precautions allow we will return to online appointment bookings. 

Important Information for your Appointment

Mar 22 2020

You will have seen in the media that medical centres are reducing face to face contact with patients. This is to help reduce the possibility of COVID-19  spreading within New Zealand and inline with other precautionary measures happening country wide.  When you call for an appointment reception will offer you a telephone consultation. If you feel it is clinically necessary to be seen face to face then please inform them and we will triage you with a nurse or doctor to determine if you need to come in to the Medical Centre.

Flu Vaccine 2020 Update

Mar 20 2020

The Ministry of Health have advised that we are now able to administer the Funded influenza vaccine to our registered eligible patients and those who are aged 65 years and over.

Non-Funded influenza vaccines (including vaccines for the under 3 year olds) will be available from Monday 13 April to allow eligible individuals to have priority access to the vaccine. 

To book an appointment please call reception on 049399551 (please be aware they will be inquiring about your eligibility)

Flu vaccine appointments are STRICTLY for the vaccine only, any other requests will require another appointment to be booked at a later date

Eligible patients include:

·         Patients aged 65 and over 

·         Pregnant women (any trimester) 

·         People under 65 years of age who have any of the following health conditions   

·        Have a respiratory disease such as:          

        Asthma (and are on a regular preventative inhaler), or       

        Chronic respiratory disease with impaired lung function 

·         Diabetes 

·         Chronic kidney disease 

·         Autoimmune disease 

·         Immune suppression or deficiency 

·         Neuromuscular disease 

·         Cancer (excluding basal and squamous skin cancers if not invasive)

 

 

   

CORONAVIRUS (COVID-19) Update as of 20 MARCH 2020

Mar 20 2020

Official information from the Ministry of Health regarding the Coronavirus (COVID-19) can be found by following the link below

https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus

Dedicated Healthline number for Coronavirus (COVID-19) health advice and information is

0800 358 5453

People calling this number will be able to talk with a member of the National Telehealth Service who will be able to give professional health advice and information.

 

Symptoms

Symptoms of Coronavirus are similar to a range of other illnesses such as the flu.

Having any of these symptoms does not necessarily mean that you have Coronavirus.

Symptoms include:

Fever

Cough

Difficulty Breathing

 

If you have any of these symptoms AND have travelled to or from countries of concern OR have been in close or casual contact with a suspected, probable or confirmed case of COVID-19 please DO NOT come to the Medical Centre, please ring the dedicated 0800 358 5453 Healthline or contact Kelburn Northland Medical on 04 9399551

 

If you do need to be seen by a Doctor, then we will need to make prior arrangements to assess you in isolation.  We will be informing you of these arrangements over the phone.


Copyright : Compass Health 2020